Vital Skills for Staff

"I started my role during the lock down and all the resources and support online have been a game changer. Very clear, easy to find and up to date. Just brilliant." – The Welcoming

About Vital Skills

Vital Skills now consists of seven modules. Please note that we are currently only offering training online. The seven modules were developed by Befriending Networks to provide comprehensive grounding for new coordinators and managers, or a refresher for more experienced workers in a befriending team. All seven modules have been amended to ensure they cater to both distance befriending and face-to-face. The seven modules available are: 

  • Training for Trainers: How to facilitate effective training in your befriending service
  • Recruiting Befrienders: How to target and select your dream team 
  • Support and supervision: Creating a professional support system that protects all
  • Boundaries: Establishing the importance of professional boundaries throughout the project
  • Risk Management: Demonstrating the need for a strong risk management procedure to best protect all involved
  • Matching: Creating a successful matching process and practices to support the achievement of outcomes
  • Managing Waiting Lists, Capacity and Endings: Recognising the importance of a strong pathway throughout

If you need any of the training courses for you or your team but do not see a date below, please get in touch. All courses are available to be purchased as a private run. Have questions about our training content and availability? Email 

Guidance on all learning and events at Befriending Networks


Found 7 events.

Vital Skills: Risk Management

Wednesday 6th December, 10am - 2:30pm

Vital Skills: Boundaries

Monday 5th February, 9:30AM - 2:30PM

Vital Skills: Recruiting Befrienders

Thursday 22nd February, 9:30am - 2:30pm

Vital Skills: Matching and Endings

Thursday 29th February, 9:30AM - 2:30PM

Vital Skills: Risk Management

Friday 8th March, 9:30AM - 2:30PM

Vital Skills: Support and Supervision

Monday 11th March, 9:30AM - 2:30PM

Cancellation Policy

Please note: we understand that circumstances may require a change of training dates. We allow you to defer once when we are given notice of at least 48hours, after that it is seen as a non-refundable cancellation. Please do check your diary before committing to any dates. 


If you have any accessibility requirements, please do get in touch and notify our Learning and Development manager so that they can best prepare and ensure the course is inclusive of your needs. 

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