Vital Skills for Staff

"I started my role during the lock down and all the resources and support online have been a game changer. Very clear, easy to find and up to date. Just brilliant." – The Welcoming

About Vital Skills

Vital Skills now consists of seven modules and will run three times in 2021. The seven modules were developed by Befriending Networks to provide comprehensive grounding for new coordinators and managers, or a refresher for more experienced workers in a befriending team. All seven modules have been amended to ensure they cater to both distance befriending and face-to-face. The seven modules available are: 

• Training for Trainers: How to facilitate effective training in your befriending service
• Recruitment and Selection: Steps to getting and supporting the 'right' volunteers
• Support and supervision: Creating a professional support system that protects all
• Boundaries: Establishing the importance of professional boundaries throughout the project
• Risk Management: Demonstrating the need for a strong risk management procedure to best protect all involved
• Matching: Creating a successful matching process and practices to support the achievement of outcomes
• Managing Waiting Lists, Capacity and Endings: Recognising the importance of a strong pathway throughout