Reducing Inappropriate Referrals

Purpose of course

We are aware that many projects struggle with inappropriate referrals. This can happen in many different shapes and forms. For example: not meeting criteria or withholding of information to meet eligibility. This short course is designed to provide you with support and guidance on this topic. It is important to know how to grow a strong relationship with you referrers and partnerships, whether individuals or agencies. 

Discussion points of this workshop are: 

  • How to communicate your criteria 
  • Good practice in referral form 
  • How do we calculate what is and is not appropriate?
  • Saying no to inappropriate referrals 
  • Minimising inappropriate referrals 
  • Safeguarding your system 


All attendees will receive a 28-page resource post-event. With steps for improvement and good practice on creating a stronger relationship and guidance on how to minimise inappropriate referrals, this training event will give you food for thought to implement or improve your structure. 

Duration and time

All participants will come together online for a two-hour interactive Zoom session, Wednesday 1st May, 10:30 - 12:30 (GMT)


Are you a member of Befriending Networks? Make sure to log in to ensure you get your membership discount. 

This course is £30 for member organisations 
This course is £55 for non-member organisations 



*Please note: we understand that circumstances may require a change of training dates. We allow you to defer once when we are given notice of at least 48 hours prior to the start date and time. After this time, it is seen as a non-refundable cancellation. Please check your diaries before committing to any dates.