Vital Skills for Staff

"I started my role during the lock down and all the resources and support online have been a game changer. Very clear, easy to find and up to date. Just brilliant." – The Welcoming

About Vital Skills

Vital Skills consists of seven modules. Please note that we are currently only offering training online. The seven modules were developed by Befriending Networks to provide comprehensive grounding for new coordinators and managers, or a refresher for more experienced workers in a befriending team. All seven modules have been amended to ensure they cater to both distance befriending and face-to-face. The seven modules available are: 

  • Training for Trainers
  • Recruiting Befrienders
  • Support and supervision
  • Boundaries
  • Risk Management
  • Matching and Endings
  • Managing Waiting Lists and Organisational Capacity

If you need any of the training courses for you or your team but do not see a date below, please get in touch. All courses are available to be purchased as a private run. Have questions about our training content and availability? Email 

Access our training catalogue to compare course content, learning objectives and more


Found 8 events.

Vital Skills: Training for Trainers

Wednesday 12th June - Wednesday 26th June (All Wednesday sessions)

Vital Skills: Recruiting Befrienders

Wednesday 10th July, 9:30 - 14:30

Vital Skills: Support and Supervision

Thursday 11th July, 9:30 - 14:30

Vital Skills: Matching and Endings

Wednesday 17th July, 9:30 - 14:30

Vital Skills: Training for Trainers

Thursday 18th July - Thursday 1st August (All Thursday sessions)

Vital Skills: Risk Management

Tuesday 27th August, 9:30 - 14:00

Vital Skills: Boundaries

Tuesday 3rd September, 9:30 - 14:30


Cancellation Policy

Please note: we understand that circumstances may require a change of training dates. We allow you to defer once when we are given notice of at least 48hours, after that it is seen as a non-refundable cancellation. Please do check your diary before committing to any dates. 


If you have any accessibility requirements, please do get in touch and notify our Learning and Development manager so that they can best prepare and ensure the course is inclusive of your needs. 

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