About Befriending

Learn more about Befriending and what it means to be a Befriender today:

About the Network

Learn more about Befriending Networks, including staff, board and annual reports:


The team at Befriending Networks welcomes feedback about all the services we provide to the befriending sector. These include bespoke and off-the-shelf training, online volunteer training, consultancy, networking opportunities, conferences, a Quality standard, the Befriending Week initiative, campaigning on behalf of befriending services, provision of information, advice and informal support. Comments in respect of some of these activities are reproduced below.

Vital Skills Risk Management course
"The session was interactive, allowing participants to hear from colleagues and their own practices. Delivery was informative, interesting, and fun. Time given to reflect on own practices and feedback to group".
Training Participant, Glasgow
Core Skills in befriending for Volunteers
"The course provided essential information on how the befriending relationship develops, what to expect from the other person and how to make it work. More importantly, it indicates how to deal with difficult situations, what rules to follow and where to look for support".
Volunteer Befriender, Essex
Vital Skills in Befriending
"I have completed all nine Vital Skills courses. I have found them all to be excellent and all the venues accessible. The delivery has been outstanding and has helped shape my role as a coordinator".
Service Coordinator, West Lothian
Telephone and distance befriending training (Distance course)
"Good to share ideas with other coordinators and the Befriending Networks facilitator. The content of the course was very relevant and well prepared. The delivery of the course was excellent. Everything was well explained and the course ran very smoothly"
Training participant, Norfolk
Telephone and distance befriending training (Distance course)
"So helpful to consider all the different benefits of distance befriending and to hear how other organisations manage their service. As always, the course was very well facilitated. Would highly recommend to other organisations."
Training participant, Western isles
Recruitment and Selection Distance Module
A very enjoyable, informative course. I particularly enjoyed the video conference.
Training participant, Monifieth
Telephone and distance befriending training
This was my first online training course and I was pleasantly surprised at how useful it has been. This will definitely help me improve the service we currently provide in regards to preparing volunteers before they start and establishing better ground rules for both befrienders and befriendees.
Training participant, London
Volunteer online course
"This was an extremely comprehensive course, with a good range of activities and some very useful explanations, scenarios, and diagrams. I think it should be mandatory for all befrienders, with refresher courses available at regular intervals."
Volunteer Befriender, PACE UK
Volunteer online course
"Many thanks for the mental workout, the chance to reflect and the greater understanding of befriending."
Volunteer Befriender,
Telephone and distance befriending training
"I found it really useful to discuss the issues and ways to overcome them. I enjoyed the session. It was good to get the perspectives of the other participants. It was well paced and contained relevant theory information."
Group befriending training
"The group discussions were all really relevant. As I am new to group befriending, the session has given me lots of information to go away and digest in preparation for starting some group befriending. Excellent course. As always, very well delivered"
Members' support
Thank you for another year of exceptional service!
LINK East Fife Befriending Project
Quality in Befriending Standard
'I felt the report was through and provided me with keys things for consideration'
Shetland Befriending Scheme
Quality in Befriending Standard
'It tightened up processes, put things in writing that were previously in our heads, lots of new policies and procedures now on paper and regularly reviewed'.
Homelink Family support
Networking meetings
Just want to say thanks for the fantastic meeting last week, I found it really informative and interesting.
Age UK Leics
Online Training
“This session will change the way I recruit volunteers. It is always good to talk to other volunteer managers to see how they do things and get new ideas/confirmation that other people have the same issues/successes. It’s great to have these sessions online!”
Carers Leeds
Training Feedback
“Many thanks – it was a fabulous training session!! I’ve had some great feedback from the volunteers who attended”