Age UK (national)

Telephone friendship
Age UK and our partner charity The Silver Line offer free telephone friendship services so you can enjoy chatting with someone over the phone, all from the comfort of your own home.
Whether you’d like to speak to someone every week, or just want to talk when the need strikes, we’re here to help.

Find out more: https://www.ageuk.org.uk/services/befriending-services/sign-up-for-telephone-befriending/

Face-to-face befriending
Befriending services are available at many local Age UKs. They will often involve a volunteer befriender visiting an older person in their home, perhaps for a cup of tea and a chat, or accompanying them to an activity (such as a trip to a cafe or the theatre). In some cases, a volunteer may accompany the older person to occasional hospital or doctor's appointments.
Find out more: https://www.ageuk.org.uk/services/in-your-area/

Information for volunteers

Age UK’s Telephone Friendship
Age UK are looking for volunteers for our national Telephone Friendship Service. We offer free telephone friendship services for older people so they can enjoy chatting with someone over the phone, all from the comfort of their home. As a volunteer, you'd be matched with a friend who's 60 or over and make a 30-minute telephone call to them once a week, at a regular day and time. It's a fun, safe, easy way to get to know someone new from the comfort of your own home. Lots of people tell us the chats are the highlight of their week.

If you'd like to make a difference to an older person's life, you can find out more and sign up at the link below.
https://www.ageuk.org.uk/get-involved/volunteer/telephone-befriender/

INFORMATION FOR VOLUNTEERS
You will need to be over 18 and permanently resident in the UK to volunteer with the Telephone Friendship Service. You must also have an email address and internet access. We ask that you commit to a minimum of one year volunteering with us. You will need to complete 2 valid references, pass an online ID check, complete online training, and have a telephone interview with the Age UK team.

CONTACT
friendshipvolunteering@ageuk.org.uk

Age UK’s Telephone Friendship Service
0800 434 6105 (Open 8am-6pm Mon-Fri, 10am-6pm weekends and Bank holidays)
https://www.ageuk.org.uk/get-involved/volunteer/telephone-friend/

Contact

Age UK (national)
7th Floor, One America Square
17 Crosswall
EC3N 2LB

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