Vital Skills: Boundaries

It was informative and engaging. We had a gifted presenter who managed to bring all experiences together and facilitate all needs. It was a great balance of interaction and information without any low points. It was an excellent session.

Purpose of Course 

This module is focused on establishing boundaries within the befriending relationship and service. During this course, you will review the importance of boundaries and how to implement them throughout your service. By reviewing why boundaries may be over-stepped, you will develop your knowledge and understanding of how to respond when your service has a breach of boundaries. It is important to have a clear message and this course is designed to help you provide the necessary provision to ensure your befrienders feel safe and your service users are well looked after. This course also reviews staff boundaries and staff capacity. Please see a full list of the course agenda below. 

Learning objectives include 

  • To examine the purpose of boundaries within befriending 
  • To distinguish methods for communicating boundaries to stakeholders 
  • To create a boundary agreement for your befriending matches 
  • To review staff capacity and staff boundaries 
  • To identify reasons boundaries may be broken and construct methods to minimise risk 

Duration and Time Commitment 

We are offering this course in a one-day intensive delivery so that staff can complete the training in more efficient timing. Throughout the five hours, participants will discuss and share practice, and complete interactive tasks. The five hours are broken up with two comfort breaks. Post-event, all participants will receive a certificate of completion after their attendance and participation at the event. Participants will also gain access to the Resource Pack with all the course information, as well as any relevant sample policies, procedures or guides signposted during the course.  

Agenda for the day 

  • Networking and Understanding the types of boundaries within community projects 
  • The need for boundaries and how to communicate them 
  • Comparing practice, what boundaries does a befriending project need?
  • Tea Break 
  • Networking and Broken Boundaries 
  • The reasons boundaries are broken and how to tackle them
  • How to write your boundary agreement 
  • Tea Break 
  • Embedding boundaries, best practice 
  • Staff boundaries, staff capacity
  • Questions and Close 


This day of delivery is £65 for members of Befriending Networks, £90 for non-members.

Are you a member? Make sure to log in before booking to receive your discount. 


Contact the course facilitator at


* Please note: we understand that circumstances may require a change of training dates. We allow you to defer once when we are given notice of at least 48 hours, after that it is seen as a non-refundable cancellation. Please do check your diary before committing to any dates.