FULLY BOOKED: Recruiting Befrienders: How to target and select your dream team

All Vital Skills courses have been redesigned to ensure they cater to a coordinator or trainer role who work in both face-to-face services as well as distance befriending projects.

Purpose of course

This module is designed to develop your knowledge and understanding of recruiting befrienders. The recruitment of volunteers is a topic consistently raised at our networking events and it is why this course was designed and launched years ago - we know it can be a constant problem for befriending projects.

Recruiting and retaining the right volunteers is a continuous challenge for befriending services. Making sure you have a clear message about what you do and how you do it is important, you have to make sure your messages reaches the right target audience. How to be successful at all of these levels of the recruitment process is the key focus of this course.

Please note: Though the course is focused on the volunteer recruitment process, much of the information is transferable to staff recruitment too. 

Assessment of Learning

To complete this course, all sections are mandatory. You will access our online training platform and work through the reading materials and written activities. Work must demonstrate a development of knowledge and understanding of the course content, and display strong ability in reflection to pass this course. Participants will receive a certificate on completion. Some of the topics included in the course are:

  • How to design a strong recruitment campaign
  • The importance for a strong recruitment pathway
  • Conducting a strong interview
  • Creating your role descriptor and application pack

Duration and Time Commitment

We are aware that many staff in the third sector are part-time. For this reason, the course is spread out over some time to allow participants to balance their study time within personal and/or work commitments. On average, participants take six hours to complete a vital skills module. This work is to be completed within your own time, scheduling your independent learning around your work schedule and commitments. On the last day of this course all participants come together to discuss the materials, their answers and to participate in some interactive tasks. This session is held on Zoom.

The final zoom session for this course is on Tuesday 12th July, 09:30am to 11:30am


This course is £55 for members of Befriending Networks, £65 for non-members. Are you a member? Make sure to log in before booking to receive your discount.


Contact the course facilitator Victoria@befriending.co.uk


* Please note: we understand that circumstances may require a change of training dates. We allow you to defer once when we are given notice of at least 48hours, after that it is seen as a non-refundable cancellation. Please do check your diary before committing to any dates.