Reducing Inappropriate Referrals

Purpose of course:

We are aware that many befriending projects struggle with inappropriate referrals. This can happen in many different shapes and forms. For example: not meeting criteria or withholding of information to meet eligibility. This short course is designed to provide you with support and guidance on this topic. It is important to know how to grow a strong relationship with your referrers, whether individuals or agencies. With steps for improvement and good practice on creating a stronger relationship and guidance on how to minimise inappropriate referrals, this training event will give you food for thought to implement or improve your structure. All participants will be sent a guidance resource post-event to help improve their operations and reduce inappropriate referalls.

Duration and time:

All participants will come together online for a 1.5hour interactive zoom session.


Are you a member of Befriending Networks? Make sure to log in to ensure you get your membership discount. 

  • This course is £30 for member organisations 
    This course is £40 for non-member organisations 



*Please note: we understand that circumstances may require a change of training dates. We allow you to defer once when we are given notice of at least 48hours prior to the start date. After this time, it is seen as a non-refundable cancellation. Please do check your diaries before committing to any dates.