Reducing Inappropriate Referrals
Thursday 17th February 2022 9:30am - 11am
Purpose of course:
We are aware that many befriending projects struggle with inappropriate referrals. This can happen in many different shapes and forms. For example: not meeting criteria or withholding of information to meet eligibility.
Reducing Inappropriate Referrals: Growing strong relationships and a clear message is a course requested by you and created around your needs. This short course is designed to provide you with support and guidance on this topic. It is important to know how to grow a strong relationship with your referrers, whether individuals or agencies. With steps for improvement and good practice on creating a stronger relationship and guidance on how to minimise inappropriate referrals, this training event will give you food for thought to implement or improve your structure.
Assessment of Learning:
There is no written work to complete on this training course. The online workshop will allow participants to share their problems, concerns or questions on inappropriate referrals. Have a specific scenario you need help with? Submit it to Victoria@befriending.co.uk before the webinar and we can discuss it online, providing you with guidance from Befriending Networks as well as any other befriending projects participating.
Post-event, all attendees will be sent a copy of our comprehensive guide laid out with advice on improving procedures, relationships and reputation for reducing inappropriate referrals.
Duration and Time Commitment:
Please ensure you are free to attend the workshop on Thursday 17th Febraury 2022, 9:30am - 11am. The booklet you will receive post-event is recommend 1.5hours time to read and take on board, applying the information and guidance to your project and team.
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* Please note: we understand that circumstances may require a change of training dates. We allow you to defer once when we are given notice of at least 48hours, after that it is seen as a non-refundable cancellation. Please do check your diary before committing to any dates.