Communicating and Engaging Volunteers with Policies and Procedures

Purpose of course:

This course is designed for staff within befriending projects: programme leads, managers, coordinators, trainers. A key part of managing any befriending project is ensuring that policies and procedures are followed by all involved for safety, efficiency and liability. This short course is focussed on just that - motivating volunteers to not only follow our policies and procedures, but to get an active engagement. From boundaries, lone working, support and supervision - these informal befriending roles and relationships have formality. Register to access our guide book to implementing your P&P in an efficient and engaging manner. 

Duration and Time Commitment:

To complete this course, all participants will gain access to the resource prior to the online meeting.. Please plan your time accordingly so that you can look through this booklet prior to the online meeting on Zoom. During the workshop, participants will discuss the course resource while networking, sharing experiences, ideas and considering next steps to improve the efficiency and safety of projects and stakeholders. 

There is no written work to be completed for this short course and therefore no certificate to be granted. 


Are you a member of Befriending Networks? Make sure to log in to receive your membership discount, otherwise you will be charged full cost



Please note: Our cancellation policy is 48hours prior to be eligible for a refund or deferred date. Any cancellation less than 48hours is a non-refundable cancellation