Q&A Session: Coping with Increased & Complex Referrals

Join Befriending Networks for a Q&A Session; a time to ask questions, get support and exchange ideas with other befriending services. The topic of coping with increased number of referrals and increasingly complex referrals has been raised at a number of Q&A Sessions, so today we'll find out ways some befriending services have effectively expanded and discuss when it's appropriate to limit numbers or pass on a referral to a different organisation.