If you have worked through the 'Ready?' page, it’s time to begin the Application Process.

“Without the Quality Award we would not be part of the Intandem portfolio which, as a national initiative, is very significant for Volunteer Glasgow; we wouldn’t have been able to access Children in Need funding and the match funding from BIG Lottery would have been unlikely.  The organisation continues to learn from the process of review and reflection.”

—Volunteer Glasgow

Documents to Download 

  1. What is the Quality Award?
  2. Quality Award Application Guide and Indicator List
  3. Quality Award Application Form

Uploading evidence

Once you have paid the registration fee, Befriending Networks will provide you with login details so you can begin to upload evidence against each indicator. For guidance, download and follow How to get Started with the Quality Award Online.


For more information about the Quality Award process or for help with your application, call Befriending Networks 0131 261 8799 and ask for Angus Maclean, Quality Officer or email:

For support accessing the online platform call Befriending Networks 0131 261 8799 and ask for Lynne Davies, Finance and Administration Officer or email:

Continuing the Application Process