The Prince & Princess of Wales Hospice

The Befriending service is open to all patients known to the Prince & Princess of Wales Hospice, the primary goal of the service is to enhance patients' well-being, increase socialisation, and improve their quality of life, making them feel more confident and connected to their communities.
Patients have the flexibility to access our Befriending Service through telephone, virtual meetings, or face-to-face interactions, ensuring that it meets their unique needs and preferences. Operating on specific days, we offer up to three hours of social interaction each week, both within the comfort of patient homes and outside in the community. Patient-volunteer matches are established for eight weeks, and we are open to extending the service based on patient evaluations and preferences.
Holistic assessments help identify the specific needs of patients and evaluate the service's impact, focusing on reducing isolation and distress for both patients and their carers. The service also serves as a valuable source of information for patients and carers, guiding them to relevant services and support.

Information for volunteers

At the Prince & Princess of Wales Hospice, our Volunteer Befrienders play a vital role in providing companionship, support, and a warm presence to patients in their homes and communities. We understand the challenges faced by individuals with life-limiting conditions, and our volunteers are here to offer comfort and meaningful connections. Our Befriending Service operates on specific days, offering up to three hours of social interaction each week. This can include outings to local cafes or community events, as well as the option to simply stay at home and have a friendly chat. Patients are carefully matched with volunteer befrienders for up to eight weeks, and we are flexible to extend the service based on evaluations and patient preferences.


The Prince & Princess Of Wales Hospice
20 Dumbreck Rd
G41 5BW

Age Groups