Glasgow Council on Alcohol

Befriending is a new free service provided by GCA. This service will help individuals to increase their confidence and reduce their loneliness and isolation.
Befrienders' role is to be a listening ear, allowing clients to get things off their chest. However, they are not mentors or counselors and therefore they are not supposed to provide any advice or counselling. They will also encourage GCA's clients to engage with GCA's services and groups.
Volunteers might be asked to meet with their match outside, at places such as cafes, park and libraries. They will NOT meet with their match in each other's homes.
The befriending match will last for a period of three months.

Information for volunteers

The Volunteer Befriender will provide guidance and a friendly listening ear to GCA’s service users who find difficult to engage with GCA’s services and activities.
The main aim of the role is to chat and to listen and create an environment of trust by building a rapport with their befriendee. The volunteer will help to reduce social isolation, identify potential boundaries and help to enhance client’s social network.
The meeting will take place every week for an hour at an agreed time and at an agreed place. The befriending match will last a period of three months.
GCA's volunteers are fully vetted and have completed all essential training necessary for carrying out their role.


Glasgow Council On Alcohol
2nd Floor, 14 North Claremont Street
G3 7LE


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