The Helpful Bureau

We are a charity who support the elderly in the community, we have a team of befriending volunteers who currently support by telephone befriending , however prior the the global pandemic we would have volunteers visit elderly in the community in their own homes if they were isolated or lonely .
our befriending service provides care and comfort to someone in the community that may well not get to talk or share with anyone for some time , some of our clients live alone and don't have family close by and unfortunately due to the pandemic has meant visitors have had to stop , increasing lonelily to a much greater level than it already was.

Information for volunteers

Our service gives people a chance to make a difference to someone else's wellbeing.
It offers them the chance to make new friends and help someone in their elder years feel needed and worthy and brings a little positivity and confidence to someone who feels isolated and alone .


The Helpful Bureau
The Helpful Bureau
Carnegie Civic Centre
Warren Ave


Age Groups