Age Cymru

Age Cymru is launching the Friend In Need service to help tackle loneliness and isolation amongst the over 70s as a result of social distancing, self-isolation and shielding.

Older people will be able to connect with a trained Age Cymru volunteer for a free weekly friendship call. Funded by the Welsh Government, and with the support of Welsh Government the service will be launched in June 2020 to coincide with Volunteering Week.

Information for volunteers

Age Cymru is launching the Friend In Need service to help tackle loneliness and isolation amongst the over 70s as a result of social distancing, self-isolation and shielding.

The main aim of the Friend in Need service is to provide support to older people through a weekly telephone/Skype call.

Our befrienders are asked to engage in friendly conversation with the person they are matched with in order to alleviate feelings of isolation and loneliness.

Befrienders usually call the same person each week at the same time, to provide a listening ear and monitor general well-being.

The service is aimed at people over 70 and can be accessed by people who are self-isolating or who are in the shielded group.

You will receive induction and training relating to this role and will be provided with on-going support.

Hours can be arranged to suit you

Minimum of one 30 minute call at a set time each week