Action on Elder Abuse

Action on Elder Abuse (AEA) England works to protect older people from abuse and neglect. We support those experiencing, or at risk of, abuse, as well as raising awareness and advocating effective prevention

We’re part of the organisation, Action on Elder Abuse, which works across England, Scotland, Wales and Northern Ireland, and we were the first charity to address elder abuse and the only charity in the UK working on the issue exclusively today.

We were established back in 1993 to provide a tailored service to older people, their families/carers and practitioners. Our work is very much about taking an inclusive and partnership approach as much as possible and we have extensive experience of how abuse manifests and affects so many older people. We work to challenge that.

Information for volunteers

As part of Action on Elder Abuse, we run the service EARS (Elder Abuse Recovery Service) which provides on-going support to older people who have experienced elder abuse (or who may still be experiencing it).

The aim is to reduce social isolation, improve confidence and independence and enable the client to re-build their lives. This may be with the volunteer providing a listening ear, researching into local activities for the client to attend/become involved with and sometimes volunteers will attend with the client to provide additional support. The overall aim is that the client will rebuild their confidence enough to enable them to do such things independently in the future.

Volunteers provide support over the phone or face-to-face. They offer emotional and practical support to clients.

Support is offered for upto 12 months, but can be longer depending on the situation and the client.


Action On Elder Abuse
23 Mitcham Lane
SW16 6LQ


Age Groups