Macmillan Cancer Support

Support for people affected by cancer

Macmillan Telephone Buddies - Telephone befriending service

If you need to talk about your cancer, we’re here to listen.

With a weekly call from one of our Telephone Buddies, you don’t have to face cancer alone.

How a Telephone Buddy helps

Going through cancer can be an isolating experience at any time, and especially when social distancing. Our free Telephone Buddy service is here for you. We’ll match you with someone who understands what you’re going through, and they’ll give you a weekly call. Your volunteer buddy will be a listening ear, ready to talk about how you’re feeling and your support needs during this difficult time. They can also let you know about our other services, and all the ways Macmillan can help, so you don’t have to face cancer alone.

How it works
1. Sign up online or by phone to register your interest
2. We’ll get in touch to find out what support you need
3. We’ll find a Telephone Buddy who suits your needs
4. You’ll get a weekly call from your Telephone Buddy

Typically your volunteer will offer up to 12 weeks of support, but this can be adjusted to suit your needs.

Find out more and sign up at or call our Support Line on 0808 808 00 00 (7 days a week, 8am-8pm)

Information for volunteers

How to volunteer

Interested in volunteering with Macmillan? It's as easy as 1-2-3

1. Find a role
There are volunteering opportunities available all over the UK, including some which are home-based. You can use the Volunteering Village to search for roles that are local to you. With over 800 opportunities available, there are plenty of ways to get involved, whether it's talking to someone over a cup of tea or helping out at one of our information and support centres.

Some roles require you to give a specific amount of time, or have particular skills. The description for each role will tell you what kind of time commitment or experience is required. Most roles just need your time and enthusiasm.

2. Apply
Once you've found a role you can apply through the Volunteering Village. If we want to take your application further we'll invite you to meet us for a chat. It's a chance for you to find out more about the role and the organisation and we can get to know you better and find out how we can match your skills and interests with our volunteer opportunities.

We will ask for references for most of our roles. This helps us to confirm the identity of our volunteers and to build a better understanding of them. You will be asked to supply references on your application form. Macmillan is committed to using fair, relevant and consistent processes to asses suitability and safety of potential volunteers, staff and people affected by cancer’.

3. Receive training and support
All volunteers will receive the Volunteer handbook, have an induction and, if needed, you will also get specific training for your role. Staff members are always on hand to provide ongoing help and support during your time volunteering with us.

Visit our website


Macmillan Cancer Support
Caledonian Exchange
19A Canning St

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