People Know How

In light of the coronavirus outbreak we have adapted our services to offer online and distance befriending online and via telephone. We are also delivering devices to people who need them at this time. Please visit our website or get in touch to find out more.

Positive Transitions Service: Support for children and young people
We offer one-to-one support for children and young people that focuses on enhancing transitions, developing stronger relationships at schools, and increasing self-esteem and confidence. This is achieved through our Befriending Service. This service works closely with schools to provide young people with a befriender – someone they can talk to about their worries, have some fun with or just sit quietly with. They visit young people in and out of school and provide a safe environment and a positive role model they can trust. Our Befriending aims to:

- Support those who are disengaged or disengaging from school and below average in attainment level
- Improve low self-esteem and positive relationships
- Support those affected by parental substance use

Reconnect: Support for adults
Reconnect is a service open to adults of all ages living in Edinburgh who feel they need support to improve their health and wellbeing. We provide a friendly and welcoming environment in which to do this and offer befriending through the following projects:

Learn Digital: Helping you to improve your digital skills by providing you with support to use computers and digital devices to find a job online, use devices, navigate the web and improve financial health online.

Wellbeing Calls: Over-the-phone befriending to adults across Edinburgh. Befrienders offer a friendly ear to those who may be feeling isolated. From chatting about hobbies or interests, to share advice and resources, befrienders are there to listen, talk, and understand.

Walking Befriending: Open to adults in North East Edinburgh, our aim is to support people who are lonely to improve both their physical and mental health.

Information for volunteers

Please get in touch to arrange a no obligation phone call where we can talk you through the volunteering opportunity.


Glenn Liddall
People Know How
525 Ferry Road