People Know How

We have adapted our services to offer befriending online and via telephone. We are also delivering devices to people who need them at this time. Please visit our website or get in touch to find out more.

Positive Transitions: Support for children, young people and families
This service offers one-to-one and group support for children, young people and families that focuses on enhancing transitions, developing stronger relationships at schools, and increasing self-esteem and confidence. Within this our accredited Befriending project works closely with schools to provide young people with a befriender, providing a safe, supportive environment where young people and their befrienders can talk, play games, learn, and share stories.

Our matching process is very thorough, as the most important part of this service is for the young person and our volunteers to connect. We have been awarded the Quality in Befriending Award for our excellence in this work. Our Befriending aims to:

- Support those who are disengaged or disengaging from school and below average in attainment level
- Improve low self-esteem and positive relationships
- Support those affected by parental substance use

Reconnect: Support for adults and families
Reconnect is a service offering support to adults and families in Edinburgh and East Lothian to help them to improve wellbeing by increasing digital and social inclusion.

The service is comprised of a range of projects that address wellbeing. We believe that digital inclusion and social inclusion are inextricably linked, and together can contribute to enhanced wellbeing. Our projects provide a supportive environment to reduce social isolation through building digital skills and maintaining connections. Through this we can also help people to stay connected, improve financial health, increase employability, access resources and more.

Information for volunteers

Please get in touch to arrange a no obligation phone call where we can talk you through the volunteering opportunity.


Glenn Liddall
People Know How
525 Ferry Road