The Silver Line Helpline

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff:

• Offer information, friendship and advice
• Link callers to local groups and services
• Protect and support those who are suffering abuse and neglect

If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.

Information for volunteers

If you are interested in volunteering with us and want to know more about what the role involves please email us at and we would love to hear from you.


Anthea Beeks
The Silver Line Helpline
Trade Tower
Calico Row
SW11 3UF


Age Groups