Vital Skills: Managing Waiting Lists & Endings in Befriending (London)

1.30pm-4.30pm, Tuesday 12th April 2011
NCVO Regent's Warf, 8 All Saints Street, London, N1 9RL

Members book online – Login | Join Now
We also accept training course bookings for non-members. If you would like to book a place on this course, please email admin@befriending.co.uk.

"The importance of the handling of endings cannot be underestimated. Unless dealt with appropriately and positively there is the potential for undoing a lot of the good work achieved throughout a befriending relationship."
—BNS Code of Practice

By the end of this Core Skills session participants will have:

  • Looked at the numbers and types of relationships your project can feasibly support
  • Explored ideas for reducing the number of referrals your project takes
  • Highlighted ways of working with people whilst they are on your waiting list
  • Explored the circumstances in which your project might end a match or its involvement in it
  • Identified good practice in ending matches.

Previous participants said:

"This training gave me so much to think about, I’ll certainly be going back to my project and discussing it with my colleagues so we can change some of what we do"

"This sessions really helped me to feel more relaxed (i.e. less panicked) about the situation with my waiting list"

"I loved that the emphasis was on endings being a positive thing if they are managed well."

Cost

£42.50 per delegate for members (£52 for non-members). Alternatively, members can book all nine sessions of Vital Skills in Befriending for £345 (£370 in London). When booking the nine-course package, use the discount code 'v1tal' at checkout to obtain your discount.

Members book online – Login | Join Now
We also accept training course bookings for non-members. If you would like to book a place on this course, please email admin@befriending.co.uk.