Quality in Befriending
The Quality in Befriending (QiB) Award is the only award in the UK which is specifically tailored for befriending services. It is appropriate to services of all kinds, from children and young people to older adults, and one to one face to face befriending to telephone or group befriending.
The QiB Award is valued by referrers, befrienders, commissioners and funders. Services have several months to complete the process and can be supported throughout by their named QiB assessor.
The process is undertaken entirely online with no site visits until reaccreditation of the award after three years.
Detailed information is given in the downloadable ‘Information for Services’ document.
“Achieving QiB demonstrates that a project has the management expertise, processes and resources to deliver a consistently high quality service. Both client and volunteers can expect to be fully prepared and supported throughout their befriending experience. ”
“Achieving QiB is no mean feat. It means that a project has systematically investigated its own practice in order to compile its application. It means that the project has internal procedures in place and in practice to ensure that its work provides the best experience for everyone involved in the relationships it initiates. And it means that the project has been able to to produce evidence of all of this for assessors and verifiers to clearly see that standards of good practice have been met.”