Map & Directory

Search our directory of befriending services:

“Across the country, in every sector and setting, I have seen the power of one-to-one relationships to make a difference to people's lives and help them solve their own problems”

—Right Hon Gordon Brown MP

“Befriending plays a key role in helping us provide support to vulnerable members of society. Ensuring we take the time to spend with others who may be feeling alone is one of best things we can do to ensure people feel part of society. The Scottish Government will continue to do all we can to support valued befriending initiatives and I would like to express our thanks to the thousands of volunteers in Scotland.”

—Alex Neil, Cabinet Secretary for Social Justice, Communities and Pensioners' Rights

Search Results

Found 45 results in South East England.  New Search

Age UK Barnet

Home visiting and digital inclusion service for Barnet residents over 55 who feel socially isolated. Also special interest groups. Works with other local charities to develop capacity.

Sian Jones
Ann Owens centre
Oak lane
East finchley
n2 8dt

Tel: 02084321416

Age UK Croydon

Nick Linney
81 Brigstock Road
Thornton Heath

Tel: 020 8680 5450

Age UK Merton

Merton Befriending Service is a collaboration with Wimbledon Guild in Merton working together to deliver a high quality befriending service for isolated older people. We offer a free face to face and a telephone befriending service. Emphasis is on reducing social isolation, empowerment and promoting independence. This is done by providing emotional support and/or enabling people to be re-integrated back into their local community.

Kourtney Rodda
277 london road

Tel: 02086485792


Alliance Call & Care provides a daily telephone companionship service to anyone who is feeling isolated and lonely. Our service works by pairing each client to one of our Alliance Companions who provides a caring and friendly conversation on a regular basis as required. Conversations can be about day-to-day events, news, TV, family or just general chit chat. Within the Tendring Area, Essex we also offer face to face companionship.

United Kingdom

Tel: 01255256026

Ashford Volunteer Centre Befriending Service

Well-Being at Home Befriending Service sits within the volunteer centre, providing a lifeline of friendship for people over 50yrs. The aim of the service is to help reduce loneliness and social isolation by matching people with a volunteer who will visit weekly. The project is managed by the project co-ordinator.

Lindsay Wratten
Berwick House
8 Elwick Rd
TN23 1PF

Tel: 01233 665535

Barnet Carers Centre

We provide a range of vital services to individuals who are caring for a family member. From counselling to legal advice, befriending, mentoring and tuition for young carers, we are there to provide support to anybody who is a carer within the Borough of Barnet.

Gabrielle Bailey
303 Global House
Ballards Lane
N12 8NP

Tel: 02083439698

Be Free Young Carers

Be Free YC supports young carers aged between 8-24 in South Oxfordshire. Young carers often describe their lives as isolated, with high levels of stress. Many fail to achieve academically, struggling to balance school work and caring responsibilities. Befriending gives young carers 1 to 1 support, positive social interaction and self esteem and reduces the impact of their caring role on health and well being. Trained, supported volunteers are key to this valuable and rewarding service.

Donna Cowieson
Harwell Innovation Centre
173 Curie Avenue
OX11 0QG

Tel: 01235 838554


BucksVision is the local charity supporting people with sight loss across Buckinghamshire and Milton Keynes. We’re here to support you through all the stages and severity of sight loss. People lose their sight for many reasons, including age related and genetic conditions or eye-health problems. However, losing your sight does not necessarily mean losing your independence, struggling alone or losing contact with people. We offer a wide range of services delivered by our small, dedicated staff team and fantastic volunteers. Our befrienders can either visit members in their homes, have chat and a cup of tea, take them out for that cup of tea, go for walks or go shopping. We are also about to launch a telephone befriending service.

Lisa Redford
143 Meadowcroft
HP19 9HH

Tel: 01296 487556

Building Futures Together

Currently in the process of setting up a multilingual telephone befriending service


Tel: 07460 664620

Care for the Family

Care for the Family is a UK charity that aims to promote strong family life and support those who face family difficulties. Our work is focused on three areas: Parenting, Marriage/Couple Support and Bereavement. We run telephone befriending schemes for Bereaved Parents, those Widowed Young and Parents of Children with Additional Needs.

Carol Humphreys
Tovey House, Cleppa Park,
Newport, NP10 8BA
NP10 8BA

Tel: 02920815854

Chemists' Community Fund

The Chemists' Community Fund (working name of the Royal Society of Chemistry Benevolent Fund) assists with grants for members of the Royal Society of Chemistry and their dependents who are in need. Applicants normally must have been members for the last 3 years, or ex-members. Our grants can help towards essential living costs, home maintenance, respite care and household appliances. We offer support in a number of areas including befriending, legal advice, benefits advice and counselling.

Anna Dearden
Royal Society of Chemistry
Thomas Graham House
Science Park

Tel: 01223432227

Crossway Pregnancy Crisis Centre

The befriending service is part of Crossway Pregnancy Crisis Centre in Twickenham, West London. We offer free practical and emotional support to women in pregnancy and for the baby’s first year. We aim to help women improve their confidence, ability to cope and build up their support network. Referrals (including self-referrals) can be made by calling the helpline on 020 8892 8483 or emailing Interested volunteers should also enquire via these methods.

Emma Ashford
306 Richmond Road
West London

Tel: 020 8892 8483

Good Neighbur Project

Reducing social isolation amongst elderly people in Tunbridge Wells by helping them to be part of the community, remain independent & find purpose for living We do this through offering the services of trained and supported volunteers who are able to provide guidance, information, practical and emotional support to clients. We found many older people unable to leave their homes because they had fallen, or had a fear of falling. We successfully deliver Falls Prevention classes too.

12 Upper Grosvenor Road
Tunbridge Wells

Tel: 01892510200

HUBB Support Group

HUBB is run by & for adults familiar with mental health problems, as an unregistered charity in London Boroughs of Havering, Barking & Dagenham, Our monthly Meetings are a safe place to share experiences, hear visiting Speakers & enjoy a buffet & raffle. Our monthly Newsletter & Website include local & national policies & events. Over 26 years as an Advocacy service, then the Statutory Advocacy service, now unfunded, so just members & voluntary befrienders, fighting stigma & isolation.

c/o HUBB 82 Shepherds Hill
Harold Wood

Tel: 07985983673

Impetus Neighbourhood Care Scheme

Impetus Neighbourhood Care Scheme (NCS) enables people to offer support to older people, adults with physical disabilities and their carers who live near them. The main support provided is befriending and help with going out, but volunteers also support people around health and wellbeing issues (obtaining information, signposting to services, helping with medical appointments etc.). We have 200+ volunteers supporting 250+ people each year in Brighton & Hove.

Sean de Podesta
1st Floor, Intergen House
65-67 Western Road

Tel: 01273 775888

Independent Age

Independent Age provides support to older people enabling them to live independently with choice and control.

Jeanette Bates
18 Avonmore Road
W14 8RR

Tel: 02076054233

Kent Coast Volunteering Good Neighbours Service

The Kent Coast Volunteering Good Neighbours Service is a befriending service for older people (over 60) living in the Thanet, Dover and Folkestone areas. We provide volunteers of all ages to make regular visits to the same client usually on a weekly basis. This visit can simply be a chat and a cup of tea, a walk to the local café, the volunteer can drive them to a supermarket and help them round for their shopping needs, and much more.

Rebecca Bullivant
Kent Coast Volunteering
Kent Innovation Centre
Millennium Way
CT10 2QQ

Tel: 01843 609335

Link Age Southwark

Link Age Southwark is a vibrant local charity that provides friendly volunteer support to people over 60 across the London Borough of Southwark. Volunteers are the lifeblood of our organisation. We link older people with volunteer befrienders and we organise social and activity groups (including for people with dementia) that meet regularly in the community. We work with local schools to deliver inter-generational activities and we provide volunteer drivers, gardening and odd job service.

Louise Lear
Dulwich Community Hospital
East Dulwich Grove
SE22 8PT

Tel: 02082992623

London Irish Centre

to be confirmed

Caroline Hanks
50-52 Camden Square

Tel: 07947108396

Macmillan Cancer Support

Support for people living with cancer

Tina Morrow
3rd Floor
132 Rose Street

Tel: 07455765844

Macular Society

Helping to reduce feelings of loneliness and isolation for people affected by macular degeneration. Telephone based befriending from volunteers who are also affected by macular disease

Sarah Oakley
Crown Chambers
South Street
sp10 2bn

Tel: 01264 322411

Norfolk Deaf Association

This service offers support and companionship to young people and adults who experience any degree of hearing loss (from being profoundly deaf, BSL users or hard of hearing).

Pam Spicer
120 Thorpe Road

Tel: 01603 404440

Polycystic Kidney Disease Charity

Around 70,000 adults and children in the UK have PKD. Over 12 million are affected worldwide. We support those affected, their families and carers, with information, help and understanding. We raise awareness and fund research into the causes of PKD, with the aim of discovering treatments and a cure.

Esther O' Brien
91 Royal College St

Tel: 020 7387 0543


We are a quality services provider for Camden residents, especially those living in Gospel Oak. Responding to need, we foster community development, acting as a hub for local people.

Mary Pierce
45 Ashdown Crescent

Tel: 020 7267 6635

Racing Welfare

We offer professional guidance and practical help to the stud, stable and support staff whose dedication is vital for the wellbeing of racing. Our work aims to help people, from recruitment to retirement, to thrive in day to day life and through a range of challenges specific to a career in racing. We have a national network of Welfare Officers based in regional offices. Our head office is in Newmarket. We support current and retired racing staff, and their families.

Kathryn Whiteway
20c Park Lane

Tel: 01638 560763

Reach Out North Herts & Stevenage - North Herts Centre for Voluntary Services (NHCVS)

Reach Out is a project that aims to reduce loneliness in those who have recently been discharged from hospital, by linking them up with a volunteer in their neighbourhood who can offer companionship or support to help them to feel less lonely and isolated.

Vicky Hudson
Unit 30
Campus Five
Third Avenue
Letchworth Garden City

Tel: 01462 689400

Reading Voluntary Action

Ready Friends is a project run by Reading Voluntary Action to support and encourage befriending in Reading. It does this by: - promoting existing befriending schemes - recruiting volunteers interested in befriending and supporting them to find a suitable role - holding befriending forums where partners, stakeholders and funders can share ideas and best practice. Ready Friends is funded by The Earley Charity.

Rhiannon Stocking-Williams
Third Floor, Reading Central Library

Tel: 0118 9372 273

Red Zebra Community Solutions

Red Zebra is a local infrastructure organisation, working with residents and organisations to improve opportunities and services for people in communities in Kent. Current services include volunteer-led transport and gardening for older people and those with disabilities, and social prescribing. Many people using these services are socially isolated and have told us they would like to be able to access a befriending service, so we are developing a service and aiming to launch it in early 2018.

Paul Chapman
Middle Wall

Tel: 01227 262313

Redbridge Befriending Project (East London)

Redbridge Befriending Project. recruits and trains volunteers to offer 1:1 social support to people with mental health problems. Our aim is to reduce isolation, increase social activity and support service users in their recovery journey. Volunteers do not need experience but a willingness to learn and an interest in mental health however it is a necessity to have a non judgemental attitude, patience and reliability. This is an excellent opportunity for those wishing to embark on a career in Psychology or Health and Social Care field

Martina Chana
Redbridge Concern for Mental Health
98-100 Ilford Lane

Tel: 0208 924 1476

Redbridge Carers Support Service

Redbridge Carers Support Service supports unpaid carers over the age of 17 years old in Redbridge. Carers look after a partner, friend or relative who has physical or mental health difficulties, a learning disability, alcohol or substance misuse, or is ill, frail or elderly. RCSS aims to make a positive difference to the lives of carers by providing them with a range of services, support and recognition e.g. information/advice, training, ongoing support, support groups, health activities.

Emma Smart
12 Clements Court
Clements Lane

Tel: 02085146251

Redbridge Dementia Befriending Service

This project provides a service to people with dementia who are living independently, attending day services, going through transition into residential or nursing care as well as those already living in long term care settings. Redbridge Dementia Befriending Service volunteers will facilitate the person with dementia to continue doing what interests them or to help them to participate in activities that will help to reduce their isolation and improve their general well being.

Jodie Roast
One Place East
98-100 Ilford Lane

Tel: 02089252435

Rother Voluntary Action

Rother Voluntary Action supports the community and voluntary sector of Rother and undertakes community development projects including befriending and good neighbour schemes.

Jan Cutting
47 London Road
E Sussex
TN39 3JY

Tel: 01424 217259


For over 400 years ScotsCare has been helping Scots and the children of Scots, here in London. In addition to our befriending service, (which is open to adults of all ages living within a 35 mile radius of Charing Cross) we offer other types of support including financial assistance for those on a low income, advocacy, housing for the over 55's, regular social events and more!

Louise Davies
22 City Road

Tel: 0207 240 3718

Shepherds Bush Housing Group

Social heart, business head, local impact. We're much more than a landlord. We build communities by providing homes that people can afford. We invest in people and places. We want our residents to live in thriving, aspirational communities and we recognise our role in this.

Sarah Iqbal
Mulliner House
Flanders Road
W4 1NN

Tel: 0208 996 6679


An independent charity offering befriending partnerships to people recovering from a period of mental ill-health in Oxford City and nearby. We support about 20 partnerships each year, and run a weekly social group. Our aim is to support people while they regain confidence and start to pick up the social networks and activities they previously engaged in.

Prue Sykes
The Michael Young Building, Restore
Manzil Way, Cowley Road

Tel: 07756 815152

The Civil Service Retirement Fellowship

The CSRF is a national charity dedicated to ensuring all retired Civil Servants, partners and dependants. In addition to a range of other services we operate two befriending schemes, the National Visitors Network and Phone Buddy which provides friendship and company.

Suite 2, 80A Blackheath Road
SE10 8DA

Tel: 020 8691 7411

The Silver Line

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff: • Offer information, friendship and advice • Link callers to local groups and services • Protect and support those who are suffering abuse and neglect If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter from a volunteer friend.

Moira Gallagher
Trade Tower
Calico Row
SW11 3UF

Tel: 020 7224 2020

The Silver Line Helpline

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff: • Offer information, friendship and advice • Link callers to local groups and services • Protect and support those who are suffering abuse and neglect If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.

Anthea Beeks
Trade Tower
Calico Row
SW11 3UF

Tel: 02072242020

The Volunteer Link Scheme

We are a befriending charity based in the London Borough of Ealing. We support people who are isolated and lonely due to physical or sensory disability, dementia, or due to mental health problems. We also support carers who are isolated due to their caring role and need a break. We train volunteers who visit people once a week for a couple of hours, to help them get out of the house, or to spend time with them at home, or to allow a carer to have a break.

Rachel Hill
Boundary House
Boston Road
W7 2QE

Tel: 02084343564

The Wimbledon Guild of Social Welfare

We work in the London Borough of Merton with some of the most vulnerable and socially isolated members of our community. We match volunteer befrienders with older people who live independently. Befrienders can offer company, conversation and maybe some practical help with everyday things too. For many of our befriending clients, a visit from a befriender may be the only visit they may have all week so makes a real difference!

Annabella Dudziec
30/32 Worple Road
SW20 8QQ

Tel: 0208 946 0735

Time to Talk Befriending

We are a local charity rooted in the Sussex Communities we serve. We offer a personalised model of intergenerational befriending, signposting and advice. We work with vulnerable older people aged 65+ who experience chronic loneliness and social isolation. We are motivated by our belief that older people should be honoured and respected, not hidden away and forgotten by society. Starting as a grassroots project in 2012, formerly established in 2013 we became a small charity in November 2014. With steady growth, we support over 200 members, we have a bespoke school befriending programme, encourage peer-to-peer relationships and provide group befriending for people who are particularly isolated.

Emily Kenward
Units 7 & 8 West Werks
41-43 Portland Road
East Sussex

Tel: 01273 737710

Tower Hamlets Friends and Neighbours

We provide befriending services to isolated, vulnerable people, particularly the elderly, in the borough of Tower Hamlets. We have paid befrienders and volunteers and our services are free to our clients. The core service is home visits to provide practical and emotional support.

Rajesh Kalhan
St Margaret's House
21 Old Ford Road
E2 9PL

Tel: 020 8983 7979

Unit for Social and Community Psychiatry

The Unit for Social and Community Psychiatry is jointly operated by Queen Mary University of London and East London NHS Foundation Trust. The Unit is a World Health Organisation Collaborating Centre (for Mental Health Service Development worldwide) and a NIHR Global Health Group, doing extensive research about volunteering in mental health.

Mariana Pinto da Costa
WHO Collaborating Centre for Mental Health Services Development
Newham Centre for Mental Health

Tel: 07423219017

West Kent Befriending Service

The West Kent Befriending Service is a project of Age UK Maidstone. We help to reduce the loneliness and isolation felt by so many older people, both at home and within their local communities. We are a volunteer led service offering free face to face visits to our members, providing companionship and friendship with opportunities to join in local social activities.

Wendy Pfeiffer
Age UK Maidstone
7 Mill Street

Tel: 07808711353

Wycombe Refugee Partnership

WRP is a concerned multicultural group working together with loving kindness to help resettle refugees in the Wycombe area. rnHow we helprn• When a family is referred to us, we interview the refugee who is alreadyrnin the UK, checking that they have legal status and leave to remain andrnthe family is in genuine financial need.rn• We seek out a privately rented house or flat for them and lend them therndeposit and up to two months’ rent, then appeal for donations ofrnfurniture and furnishings.rn• We furn

Nasheeda Mariyam
139 Totteridge Lane
139 Totteridge Lane
High Wycombe
HP13 7PG

Tel: 07886817280